الشروط والأحكام Terms & Conditions

GENERAL CONDITIONS SALE & DELIVERY

Quotations and Receipt of Orders :

All Our quotations are made without engagements. They by no means constitute offers to be accepted in contractual sense. They only denote of our confirmation of order are binding. Any other verbal agreements are to be confined in writing by us.

Prices :

Prices Unless stated otherwise, prices are stated in Saudi Riyals. Prices are made according to the prevailing prices at the time of quotation and are subject to change by HRC without prior notice based upon changes in currency exchange rates, Customs duty, labor or material costs, or other factors causing an increase in Seller’s costs. HRC reserves the right to change typographical or clerical errors at any time.

Delivery :

If not otherwise agreed, every risk shall pass on to the purchaser if the materials out from our branch or warehouse or Signature delivery note or Invoice

Warehousing charges at the rate of 1% per week will be applicable on buyer, if goods not collected within agreed time period.

Acceptance of Goods Buyer shall inspect the goods on sellers warehouse before shipment is effected. Seller shall not be responsible for any damages resulting form offloading and rigging at the buyer’s site.

Payment :

According to what has been mentioned in invoice or Quotation.

Delivery Time :

After receipt and clarification of all relevant documents & Payment Conditions

In the event of any conditions outside of our control by the manufacturer or any other circumstances beyond the control of the company, we are not bound to any claims   or penalty clauses on any delays.

Return & Replacement policy

Return available must provide original invoice was introduced and within one week from the date of issuance of the sales invoice, the products must be original of receipt condition in one of our branches or our warehouse ,  has not been installed or used.

Replacement  have the same terms as Return, but the time 30 days from the date of issuance of the invoice .

If the resulting value of the shipment charges or special order , fee will be deducted from the value of Return or Replacement.

If return more than 1000 SAR the amounts will be transferred to the same name mentioned in the invoice or the same source for payment was received

The expected time to receive the payment in your account no more than eight days, if you want ask about the return status, You can check with the branch manager who has been sell you

If the customer make official purchase order, customer must make canceled for purchase order in same time mention or the return request not accepted

Warranty :

We undertake to guarantee our products for a period of 24 months We will repair our products which are proved Manufacturers defect.

- We don’t guarantee any arbitrary repair.

- We don’t guarantee any installation mistakes.

- We don’t guarantee any Electrical faults

We are not responsible for any down time of equipment or any damage, loss or costs resulting from breakdowns. The warranty is conditional to the fulfilment of the conditions of the contract by the purchaser and in particular to the agreed payment terms.

Place of Warranty :

The implementation of business Warranty In the cities, which are set by HRC.

Jurisdiction

Jeddah city.

Reservation of Title :

Until payment and or settlement of all claims against the Purchaser have been effected, title to all goods also of those already fixed and installed shall remain vested in our firm. And until such time of payment, the purchaser is obligated to insure the goods against all risks